Privacy & Policy
Privacy Policy
Ocean Hospitality is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Address (if required for booking)
Booking Information
- Check-in and check-out dates
- Number of guests
- Room preferences
Payment Information
- Payment details are processed securely through third-party payment providers.
- We do not store full card details on our servers.
Technical Information
- IP address
- Browser type and device information
- Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Communicate booking confirmations and updates
- Provide customer support
- Improve our services and website experience
- Send important notifications related to your stay
We do not use your information for spam or unnecessary marketing.
3. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
- Payment service providers (for secure transactions)
- Service providers assisting in booking or website operations
- Legal authorities, if required by law
4. Data Protection
We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to:
- Improve website functionality
- Analyze user behavior
- Enhance user experience
You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of incorrect information
- Request deletion of your data (subject to legal requirements)
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Ocean Hospitality
Location: The Shikargarh Palace, Heera Badi, Titrdi, Sector 9, Udaipur, Rajasthan 313001
Email: retreatsbyocean@gmail.com
Phone: +918058121990